Our Specialist Freight Forwarder Client based in Sunbury require a Customer Service Administrator for their Mayfair London office branch
Candidate needs to be able to speak to clients in Italian or French.

The role involves the following responsibilities:

- Assist with shipping documentation
- Provide quotations to current and potential customers
- Liaise with offices abroad
- Keep customer up-to-date, via email and telephone
- Provide solutions to our customers requirements
- Answer telephone calls and email enquiries
- Stock maintenance for customers
- Travel abroad when necessary
- Build and maintain relationships with customers
- Assist the Manager and colleagues as necessary in order to support the team.
- Undertaken additional duties, or assist other members of staff, as may be reasonably requested by your Manager or the Directors.


Experience required:

Basic knowledge of import/export customs procedures/customs clearance (essential)
Experiences in customer service/logistics (essential)
Ability to build and maintain good working relationships with customers and colleagues (essential)
Attention to details and problem-solving skills (essential)
A good knowledge of the English language, both verbal and written (essential).
The ability to prioritise and organise own workload to tight deadlines (essential).
Sound knowledge of IT systems – Word and Excel (essential)
A good knowledge of French and/or Italian language, both verbal and written (essential)
Hold a full UK driving licence (desirable).
Experience of Boxtop/Boxtrax IT systems (desirable).
Experience of transporting valuable goods (desirable).

Monday to Friday 9am - 6pm
Attractive salary 30k-35K